What formats are accepted?
DOCX and DOC! This is so we can leave in-line comments. However, if you would like to use Google Docs, you can email us the sharable link or attach it to the 'Upload Here' section via a document.
How can I contact you if I have questions or concerns?
Via email! We usually respond within 24-48 hours. Email: email@example.com
What happens if I miss my appointment?
Due to high demand, we can only allow you to reschedule once with no penalty. However, if you miss the re-scheduled appointment WE DO NOT OFFER REFUNDS.
What if I don't like the feedback I received?
Feel free to contact us if you would like clarification, but we don't offer refunds simply because you don't like it. We provide honest and valuable feedback so you can improve as a writer.
How will I receive my edits?
Via email! Please make sure to include that at checkout or in the document so we can send it to the right person.
How long will it take for you to finish my story/film/poem?
It varies depending on the word count or how many! You can see an extensive breakdown on the description page of each product.
What genres do you accept?
We accept anything! We're pretty open-minded.